HumanaCare is committed to equal access, diversity, respect and delivering quality customer service. Furthermore, we strive to foster an accessible environment throughout our organization and to the people we serve. Our professional counselling services are offered in a variety of forms and methods to accommodate all preferences and abilities. HumanaCare’s counselling services take the format of:

  • In-person Counselling
  • Video Counselling
  • E-Counselling
  • Telephonic Counselling

Alternate Formats

HumanaCare communicates with people with disabilities in ways that take into account their disabilities. As per the Accessibility for Ontarian’s with Disabilities Act, website documents are available in alternate format upon request. If you require documents in an alternate format, please send your request to or call 1 800-661-8193. We encourage you to visit this site regularly for helpful resources and updated information.


“I was facing some personal issues and challenges in my relationship with my husband. The level of stress and feeling of being overwhelmed took over for weeks. I was barely functioning. I did not want to get out of bed or go to work. I felt so drained and unable to concentrate. I lay awake at night and could not shut my brain off. It took me a couple of days to find the right time to call. As soon as I did, I knew I had made the right choice. The nurse that answered my call was so kind and did not rush me.I made sure to follow his guidance and recommendations  and very quickly I started to notice a difference in how I  was coping each day. It was not easy but I felt like I had  support and I felt a lot better being able to talk with  someone about how I was feeling. ” – A very happy HumanaCare plan member