Your EFAP online experience is now provided by Kii (by CloudMD).                        

To access support, select from the following options:

Do you need support? 

We can help.

HumanaCare encourages individual work-life balance for personal and business success. Your employee and family assistance program offers you immediate and confidential access to a variety of programs and services including:

  • Short term solution focused counselling
  • Life Coaching
  • HumanaLife (™) – Online Well training
  • Management Consultation
  • Substance Abuse Assessment/Referral
  • Career Development
  • Legal Advice
  • Financial Planning
  • Critical Stress Management
  • Wellness Seminars
  • Nutritional Counseling
  • Healthcare System Navigation Support

What is behind the door to your EFAP?

Your EFAP is a confidential and voluntary wellness services available to all eligible employees and their family members. The program is designed with proactive measures in mind, to help with work and life issues before they become more serious.

Is it confidential?

Yes. Confidentiality is vital to HumanaCare. Your employee assistance programs are completely confidential within the limits of the law. Your employer will never know if you have used the service unless you choose to tell them.

How much does it cost?

There is no cost to you. Your organization has sponsored a series of counselling appointments, in addition to the other services provided . In cases where long-term or more specialized services are required, a HumanaCare counsellor will guide individuals through their options. There ay be additional charges for more extensive counselling; however, often these are covered through other extended health benefits. 

What is the first step?

Call us 7 days a week, 24 hours of the day! Our caring professionals will clarify your needs and help you gain access to the appropriate services in your area of need.

Barriers to seeking support


  • I don’t have any real problems
  • This isn’t my problem to fix
  • I can handle it


  • I am a failure
  • I am the only one with problems
  • I don’t want to seem weak


  • Where do I turn?
  • Who can I trust?
  • What do I do?

Employee Family Assistance Program