YourNurse was recently mentioned in Benefits Canada:
First Health Care launches single-contact benefits service
Jennifer Paterson | January 20, 2016
First Health Care has launched YourNurse, a service that provides a single point of contact to help employees navigate their health benefits.
Employees can access all services through a single toll-free telephone number and through a nurse, who will ensure the individual gets the emotional, physical and/or social support to address their concerns.
“Employees shouldn’t have to struggle to get the help they need and employers shouldn’t be left in the dark about how the benefits programs they’ve purchased are being used,” said Jamie Marcellus, president of First Health Care.
“Employees face physical, psychological and emotional challenges that impact their health, well-being and engagement at work. We provide YourNurse as a fully-integrated service because we want to make it as uncomplicated and seamless as possible for employees to get the help they need and remain productive in their jobs.”
YourNurse also provides reporting to employers, showing clear outcomes to help organizations understand their employee population.