HumanaCare partners with Benefits by Design (BBD) Inc.

HumanaCare to provide Medical Second Opinion, Employee Assistance Plans, and Business Assistance Programs to BBD groups

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May 09, 2019 09:00 ET Source: Benefits by Design (BBD) Inc.

TORONTO, May 09, 2019 (GLOBE NEWSWIRE) -- Benefits by Design (BBD) Inc. and HumanaCare are pleased to announce a new partnership in which HumanaCare will be the primary provider of Medical Second Opinion, Employee Assistance Plans, and Business Assistance Programs for BBD Benepac® customers.

“BBD is on a mission to help working Canadians connect with group benefits that grow business and support good health,” said Scott Southward, BBD Managing Partner. “We’re equally focused on providing our Advisors and their clients with access to innovative, sustainable products. Our agreement with HumanaCare affords us the opportunity to offer Canadian business owner’s access to Employee Assistance Plans, Business Assistance Programs, and Medical Second Opinion services all through one provider.”

“We started our relationship with BBD in 2017 offering their clients access to our Medical Second Opinion program,” said Jamie Marcellus, President at HumanaCare. “This expansion of services allows our organizations to provide comprehensive employee health coverage that allows BBD Advisors and clients better access to a unified employee health services system.”

About BBD
Benefits by Design (BBD) Inc., is a third party administrator working in partnership with independent advisors to help working Canadians connect with employee benefits plans and services. In business for over 20 years, BBD offers a full suite of group insurance products and the company’s technology solutions support health and drive growth for Canadian workplaces. See their culture in action at #BBDWorkplace, join them in conversation @BBDCanada, or visit for more information.

About HumanaCare
HumanaCare is a Canadian leader in employee health programs. They are passionate about employee health including Mental Health, Physical Health, Disability, Chronic Disease, and Wellness. They have provided regional, national, and international employee health services, including EAP services since 1979.

Bullying in the Workplace

One definition of workplace bullying states that it: “is a persistent pattern of mistreatment from others in the workplace that causes either physical or emotional harm. It can include such tactics as verbal, non-verbal, psychological, physical abuse and humiliation.”   (Wikipidea) When the bullying involves a group of individuals targeting an individual or individuals, it is called mobbing.  The leader—manager, co-worker, or subordinate—rallies others to engage in verbal and nonverbal aggression, personal attacks, social ostracism, isolation, humiliation, rumor, innuendo, and so on with the goal of getting rid of the targeted individual.  

Women are more likely to be bullied than men; according to the Workplace Bullying Institute (2007), women represented 57% of reported cases.  Men, it was noted, are more likely to engage in aggressive bullying behavior.  Cyberbullying, using the telephone or internet with the intent to shame, ridicule, or harm another, is a relatively new form of bullying brought to public attention by the shocking news of teen suicides attributed to peer cyberbullying.

According to psychologist Dr. Sophie Henshaw, “mobbing is ‘bullying on steroids,’ a horrifying new trend where a bully enlists co-workers to collude in a relentless campaign of psychological terror against a helpless target.”   She also stated that at least 30% of bullying is mobbing with a rising tendency. Fear of becoming a target causes many individuals to support bullying behavior. An Australian study completed by Faure-Brac (2012), claims that for every reported case as many as eight to 20 cases go unreported.

Certain workplace stresses can contribute to mobbing—increased financial pressure due to market demands; organizations driven by bureaucracy, such as government departments; beliefs that support bullying as “personality conflicts;” supervisors and managers lacking skills to deal with mobbing and bullying; values not centered on caring for others.  Witnesses of bullying or harassment who turn a blind eye are guilty of perpetuating the problem because if nothing changes, nothing changes, and the bullies move on to the next target.

What can you do if you are the target of mobbing?  Faure-Brac suggested a number of steps: first, practice good self-care and get out as soon as possible; document everything in case you decide to take legal action in the future; take the time you need to sort out future plans, and this could include having your doctor prescribe stress leave; find a therapist to help develop coping strategies, a lawyer who can advise of legal recourse, family physician who is informed of the work situation, supportive family and friends; practice good self-care; find activities that help diminish stress—exercise, creative pursuits like painting or coloring; try to find joy in every day or reasons to smile.

By: Judy Urquhart, MSW

4 Ways to Bolster Your Self-Esteem

 Sometimes we all have those days where we just don’t feel okay- but an important thing to remember is that when you fall seven times- you can always stand up eight. That’s when you make progress: when you are able to open yourself up to feelings of vulnerability, worthiness, and self-acceptance. However, it doesn’t always come easy, which is why we’ve compiled a short list of tips that you can use as self-esteem boosters when you’re having a day that’s blue.

    1. Quit playing the comparison game

Playing the comparison game takes a serious toll on your self-esteem.  In such a visual world, it can be tricky to drown out the feeling of “keeping up with the Jones’.” But once you stop caring about at what others have, how far ahead they are and what they look like- you’ll start to love your story for what it is… uniquely yours!

    2. Give yourself permission to feel your worth

Often we try not to be conceded and are downgrading our potential and worthiness as a false attempt at humbleness. But knowing your worth does not mean that you think you are better than anyone else, it means you respect for self and what you have to offer the world. By giving yourself permission to feel just how wonderful you are, you might just see a dramatic shift in your self esteem over the next little while.

    3. Create a healthy environment

Toxicity is a huge contributor to low self-esteem and feeling worthless. Rid those poisonous people and circumstances out of your life that do not serve you in a positive way. When you surround yourself with a positive environment, constructive to who you are, you will be able to grow stronger and healthier in both body and mind. Remember, no one is capable of growing a plant when it’s left in the dark.

    4. Know it’s ok to not be ok

We have this preconceived notion that we for some reason always have to be “on”. We are told to be smiling and happy; thinking that life is a bowl of cherries. But truth is- it’s okay to not be okay. Sometimes the best thing is to just accept our circumstances for what they are and learn to love the way things can be at our worst, before we can appreciate them at our best.

These tips are not only about bolstering self-esteem, but how to be vulnerable. It takes time, courage and practice to become vulnerable and allow ourselves to feel what we’re feeling- but it makes all the difference. In fact, the well-respected Dr. Brené Brown (research and NY Times Bestseller) has dedicated thirteen years of her life studying vulnerability, courage, worthiness, and shame. She has many books just for you that are devoted to helping you over come those hopeless times and turn them into something magnificent. If you’d like a good read when you need encouragement, please check out her New York Times Bestsellers: Rising StrongDaring Greatly and The Gifts of Imperfection


Used with Permission from

10 Steps to Making Change

10 Steps to Making Change

Change is nothing more than the formation of a series of habits. Look at your life as it is right now. Most of what you do, what you think, and how you behave is habitual.

Yes, there are small differences in your routine, but rarely do you insert some sustained, on-going activity or new way of doing something.

You have developed the patterns of your daily habits over many years. Some you carried from childhood, and others you picked up along the way. But most of your daily habits have been repeated enough times that your brain circuitry is entrenched in these behaviors.

To change the behaviors, you must rewire your brain. And rewiring your brain takes practice, patience, and the knowledge of how to do it.

Know Your Symptoms: How Stress Affects Your Health

At any age, and especially as we grow older, we face many challenges in our lives that can bring stress upon our minds and bodies. Whether you are facing the loss of a spouse for the first time or have just moved to a new home, confronting changes after being comfortable with certain routines can lead to a sense of unsettled angst.

Knowing the signs of stress therefore becomes increasingly important to maintaining our health as senior citizens. In the long term, stress can lead to very serious medical issues like cancer, a weakened immune system, or heart disease. Thus, it is key to recognize the short-term effects of stress that you may be experiencing, such as:

·         High blood pressure

·         High blood sugar

·         Headaches or migraines

·         Hair loss

·         Skin issues, such as acne, dryness, or rashes

·         Amplified asthmatic symptoms

·         Sleeplessness or fatigue

·         Digestive problems

By recognizing the physical effects of stress as early as they begin, you can change your ways and put your best foot forward in promoting a harmonious mind, body, and spirit in your golden years.

Written by: Sally Writes

Shared with permission from


The Fight Against Depression


Depression effects everyone, especially in relationships. When one person in a marriage or relationship is depressed or suffering mentally it can take a toll on both parties and the relationship itself will suffer.

Over the years I have dealt with many clients who fall into this category and I always stress the importance of a partner’s support.

A recent article published in the Science daily website, presents a study from the University of Alberta, demonstrating how important love and emotional support are when your partner is feeling depressed or suffering mental health issues.

Even though love and support may be difficult when your partner feels withdrawn both mentally and physically, it is very important they receive support in order to recover and to prevent the situation from getting worse.  Even though it may not seem so at first the depressed person gets a better feeling of self-worth when their partner supports them. The extra boost in self-esteem actually helps both parties since the partner providing the extra support subsequently feels better about themselves overall as well.

There are so many ways this support can manifest itself both directly and indirectly.

  • Start by listening or being empathetic
  • helping out with extra housework
  • taking care of the children
  • running extra errands
  • providing the emotional and physical support

This can be difficult especially when the recipient is uncooperative or lashing out. As long as the giving partner fully understands the situation and is willing to cope, the extra efforts will pay off in the long run.

Furthermore, this effect can be carried on beyond primary relationship. Love and support given to parents, siblings or close friends can have a similar effect and will go a long way helping the depressed person recover or get better sooner.

Recovery takes time, patience and perseverance, but is possible by working with a professional therapist and with the support of a loving partner.

Seeking professional help from a certified therapist specializing in depression is one of the first steps to take control of depression.

Written by: Sonia Panchysyn


HumanaCare HR Professional of the Year award

HumanaCare is once again proud and excited to be a part of the HR Reporter National HR Awards.  Jamie Marcellus, President of HumanaCare will participate as both a judge and presenter.  HumanaCare will once again sponsor the HumanaCare HR Professional of the Year award.

For last years winner, click here

Stay tuned for more information, the award presentations will take place during a Gala dinner in Toronto September 27, 2018.



HumanaCare acquires virtual health platform Tranqool.

HumanaCare expands access with cutting-edge virtual platform

TORONTO, Ont. (May 8, 2018), /PRNewswire-iReach/ --

HumanaCare, a leading provider of employee and member health services is pleased to announce the acquisition of TranQool, a virtual health platform.

"Combining HumanaCare and TranQool drives innovation and employee engagement in our health and wellness solutions. TranQool gives us the opportunity to deliver care virtually, while providing a robust platform to expand access to our existing Employee Assistance Programs, Medical Second Opinion, Disability Support, Caregiving/Healthcare Navigation and Chronic Disease Management Services" said Jamie Marcellus, President of HumanaCare. " TranQool deepens our capabilities in a number of key areas as well as provides an exceptional direct to consumer market entry-point.  We look forward to working with the dedicated team of professionals at TranQool."

"The TranQool platform will provide HumanaCare members with chat and video access to counsellors and health care professionals.  The growing need for online access to health services is a shift that is happening and you're seeing HumanaCare and TranQool leading the way to providing solutions designed specifically for health care applications in the employee benefit arena" said Saeed Zeinali, Co-Founder of TranQool.  "HumanaCare's current and future clients will benefit greatly from the choice and convenience of online access."

The transaction closed on May 8th, 2018. 

About HumanaCare:

HumanaCare has more than 35 years of Canadian healthcare experience delivering improved outcomes through our Employee Assistance Programs, Disability Support Services, Medical Second Opinion Services and Health Services (such as healthcare navigation, Chronic Disease support and specialized case management services, for more details, please visit

About TranQool:

TranQool is a virtual health platform that provides access to mental health services to people across Canada. Mental health is as important as physical health and TranQool's mission is to increase access to resources in the mental health industry. For more details, please visit


Jamie Marcellus

Phone: 18006618193