What is HumanaCare?

HumanaCare is an integrated mental and physical wellness service provider because a compassionate, holistic, employee centered care model is a prerequisite to more improved, long lasting outcomes.


What Services do we provide?

HumanaCare is a provider of Employee Assistance Programs, Disability Support Services, Medical Second Opinion Services, Eldercare and Chronic Disease Management.

Our People



HumanaCare, has more than 35 years of Canadian healthcare experience. We’ve delivered millions of hours of hands-on care and provided assessment, consultation and case management services to Canadians through employer and retiree programs.

Paul Duffy, B.Comm., CPA, CMA - Chief Executive Officer

Paul holds a B.Comm, from the University of Toronto and is a CPA, CMA. Paul has been the Chief Executive Officer of First Health Care (HumanaCare's parent) since 2005. Paul has acted as Senior Advisor to Boston Consulting Group. From 1999-2005 he was Senior Vice-President of CIBC, acting as the Chief Financial Officer and Chief Administrative Officer for the Wealth Management Group of companies. He is now or has been a director of several companies, both private and publicly traded.

Jamie Marcellus, RN, BScN, MBA  - President  

Jamie started at First Health Care (HumanaCare's parent)in 2011 as Vice President, Corporate Services, and assumed the role of President in 2014. A Registered Nurse, he brings to the organization more than a decade of progressive management roles in both the public and private healthcare sector. Jamie was a former consultant for RWS Advisory, a management consultancy service in the health and social services sector and is the former Director, Clinical Operations/Director, Business Development for Best Doctors Canada Inc., a worldwide leader in healthcare information.

Janet Reid - Director, Client Services  

Janet joined the HumanaCare team with over a decade of home healthcare and hospital staffing management experience. As the Director of Client Services, she oversees operations and account management leading an integrated team committed to superior service delivery.  Janet is a creative leader with areas of focus on providing enhanced customer service, operational support and continuous quality improvement.  

Dr. VuKiet Tran, MD, MBA, CHE - Medical Director  

Dr. Tran is an Emergency Physician with the University Health Network and a Family Physician, practising within the community of Scarborough since 2000.  In addition, he is a Master Instructor with the Canadian Emergency Ultrasound Society, and Assistant Professor with UofT Medical School. Dr. Tran is an examiner for both the Family Medicine and Enhanced Certification in Emergency Medicine exams for the College of Family Physicians of Canada. He is also Peer assessor of the College of Physicians and Surgeons of Ontario. Dr. Tran has provided business consultation for a number of public and private health enterprises, including medical facilities and Employee Benefit services.  He holds a Master Degree in Business and Administration from the University of Western Ontario and a Masters in Health Sciences from the University of Toronto